Privacy Policy

Protection of your personal data

1. Data controller

M&T Rénov, a company specialising in interior & exterior renovation, is responsible for processing the personal data collected through this website.

  • Email: contact@mtrenov.be
  • Phone: +32 492 49 16 51 / +32 484 51 34 04
  • Service area: Belgium

2. Data collected

We only collect data that you voluntarily provide through our contact and quote request forms:

  • First and last name
  • Email address
  • Phone number
  • Description of your project or message

3. Purpose of processing

The data collected is used exclusively to:

  • Respond to your contact requests
  • Prepare personalised quotes
  • Ensure follow-up of our services

4. Legal basis

The processing of your data is based on your explicit consent when submitting the form, in accordance with the General Data Protection Regulation (GDPR).

5. Data retention

Your personal data is kept for a maximum of 3 years from your last interaction with M&T Rénov, unless a longer retention period is required by law.

6. Data sharing

Your personal data is never sold, transferred or shared with third parties for commercial purposes. It may only be passed on in connection with the performance of our services (subcontractors working on your site, where necessary for the performance of our services).

7. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data

To exercise these rights, contact us at contact@mtrenov.be.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA):

8. Cookies

This website does not use any advertising tracking cookies. However, certain third-party services integrated into the site may place their own cookies, including Google Maps (Contact page) and Calendly (appointment booking), in accordance with their respective privacy policies.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes to this policy

M&T Rénov reserves the right to modify this privacy policy at any time. Any changes will be published on this page with the update date.

Last updated: June 2026